New Patients

Looking for a dentist in downtown Edmonton? We're welcoming new patients! Learn what to expect during your first visit with us.

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Your First Visit

Read these frequently asked questions to learn what to expect at your first visit to our dental office. 

What will happen during my first visit?

On your first visit to our office, please arrive about 10 minutes early so that you have enough time to fill out our new patient forms. alternatively, you can complete our patient intake form online for a quick and seamless start to your appointment.* Your first appointment will be approximately 90 minutes.

At the beginning of your appointment, your dentist will talk to you about your oral health needs. Based on this conversation and a comprehensive examination, your dentist will develop a long-term treatment plan for you. 

What amenities does your office feature?

We offer a number of features to make your dental appointments enjoyable, including:

  • Convenient location and hours
  • Multiple appointment bookings for families
  • Flexible financing options
  • Direct insurance billing
  • Emergency appointments accepted
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How can I book an appointment?

To book an appointment with us, please call our office during our regular business hours, or send us an email, and we'll follow-up with you as soon as possible.

What if I have a dental emergency?

If you experience a dental emergency, please call us right away and we'll make room in our schedule to see you.

How do I cancel or reschedule an appointment?

To cancel or reschedule an appointment, please call us or visit us in person, rather than emailing. Please let us know as soon as possible, so we can open up the space in our schedule for another patient.

Do you offer appointment reminders?

Yes, in the days before your appointment, you will receive automated appointment reminders from us by either phone or email. If you must cancel or reschedule an appointment, please call us as soon as possible to let us know.

Do you offer direct insurance billing?

Yes, we offer direct billing to insurance companies, so you don't have to pay out of your own pocket and wait to be reimbursed. Please be sure to bring along your insurance information to your first appointment.

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Do you offer financing or payment plans?

Yes, we offer flexible payment plans through WayDent Dental Financing to meet your needs. We understand that dental treatments can be quite costly, and we don’t want this to be an obstacle for you when it comes to maintaining good oral health. 

Learn More About Payment & Insurance

New Patients | Edmonton Dentist | Scotia Square Dentistry

*Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.

Join Our Dental Family

We're always welcoming new patients! Contact us today to get started.

Request Appointment

Request Appointment (780) 429-4968